Privacy Policy

We collect several types of information in order to provide and improve our services.

Personal Information

When you register an account, place bids, complete purchases, schedule pickups, or communicate with us, we may collect personal information including:

• First and last name
• Email address
• Phone number
• Billing address
• Shipping address
• City, State, ZIP/Postal code
• Account login credentials
• Auction bidding activity
• Payment transaction information
• Pickup appointment information

Payment Information

Payments made through our website may be processed by third-party payment processors.

We do not store full credit card numbers on our servers. Payment information is processed directly by the payment provider in accordance with their privacy and security policies.

Auction and Transaction Information

When you participate in auctions, we may collect:

• Bid history
• Winning bids
• Invoice records
• Order history
• Shipping requests
• Pickup confirmations

This information helps us operate the auction platform and enforce auction rules.

Usage Data

We automatically collect certain information when you use the Service, including:

• Internet Protocol (IP) address
• Browser type and version
• Device type
• Operating system
• Pages visited on the website
• Time and date of visits
• Time spent on pages
• Referral sources
• Diagnostic data

Device Information

We may collect device identifiers and system information including:

• Device model
• Mobile device identifiers
• Browser settings
• Screen resolution
• Language settings

This information helps optimize website performance.

We use cookies and similar technologies to enhance user experience and analyze site activity.

Cookies are small files stored on your device. We may use:

• Session Cookies — Used to operate the website during a browsing session
• Preference Cookies — Used to remember user settings and preferences
• Security Cookies — Used to protect accounts and detect fraudulent activity
• Analytics Cookies — Used to measure website traffic and user behavior

You can instruct your browser to refuse cookies. However, some features of the website may not function properly without them.

We use collected information for the following purposes:

• To operate and maintain our auction platform
• To process auction bids and purchases
• To process payments and invoices
• To arrange shipping or pickup of purchased items
• To verify bidder identity and prevent fraud
• To enforce our auction terms and policies
• To communicate with users regarding accounts or orders
• To send auction notifications and reminders
• To send pickup and shipping notifications
• To improve website performance and services
• To analyze website usage and user behavior
• To comply with legal obligations

By providing your phone number and opting in through our website, registration forms, appointment scheduling, or checkout process, you agree to receive SMS text messages from River City Furniture Auction (a DBA of Dealio LLC).

These messages may include:

• Auction reminders
• Bid notifications
• Invoice and payment notifications
• Pickup instructions and appointment reminders
• Shipping updates
• Customer support communications
• Promotional messages (only where separately consented)

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.

Consent to receive SMS messages is not required as a condition of purchasing goods or services.

You may opt out at any time by replying: STOP

For assistance, reply: HELP

Wireless carriers are not liable for delayed or undelivered messages.

We do not sell or share mobile phone numbers with third parties for marketing purposes.

We may send email communications related to:

• Account registration
• Auction participation
• Invoices and payments
• Shipping or pickup notifications
• Customer support
• Promotional communications (where permitted)

Users may unsubscribe from promotional emails using the unsubscribe link included in such messages.

Transactional emails related to purchases or account activity may still be sent.

To protect the integrity of our auction platform, we may use personal information to:

• Verify bidder identity
• Detect suspicious activity
• Prevent fraud or abuse
• Enforce auction rules
• Investigate chargebacks or disputes

We reserve the right to suspend or terminate accounts involved in fraudulent activity.

We may share information with third parties under the following circumstances.

Service Providers

We may share information with service providers that help operate our business, including:

• Payment processors
• Shipping carriers
• SMS messaging platforms
• Email communication services
• Website hosting providers
• Data analytics providers

These providers only receive information necessary to perform their services.

Legal Requirements

We may disclose personal information when required to:

• Comply with legal obligations
• Respond to subpoenas or court orders
• Protect our rights or property
• Investigate fraud or unlawful activity
• Protect user safety or public safety

Business Transfers

If Dealio LLC or River City Furniture Auction is involved in a merger, acquisition, restructuring, or asset sale, personal information may be transferred as part of that transaction.

We retain personal information only as long as necessary to:

• Provide services
• Maintain account records
• Comply with legal and tax requirements
• Resolve disputes
• Enforce agreements

Auction transactions and financial records may be retained for up to seven (7) years for accounting and legal compliance.

We implement commercially reasonable security measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure.

By using our services, you acknowledge that no system can guarantee absolute security.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of any third-party websites they visit.

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

If we become aware that personal information from a minor has been collected, we will take steps to delete such information.

Depending on your jurisdiction, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information regarding how your data is used

To submit a privacy request, contact us using the information below.

Our website does not currently respond to "Do Not Track" browser signals.

If you access our services from outside the United States, your information may be transferred to and processed in the United States.

By using our services, you consent to this transfer.

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised "Last Updated" date.

Continued use of the Service after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, you may contact us:

River City Furniture Auction
DBA of Dealio LLC

Email: rivercityfurnitureauction@gmail.com

Phone: (916) 383-2121

Mailing Address:
5400 S Watt Ave
Sacramento, CA 95826
United States